Our 6 Seller Satisfaction Guarantees
▶ Communication Guarantee: You will be kept posted on the progress of the sale of your home with an update every week. Your phone calls will be returned by a qualified Team Member within 24 hours. GUARANTEE: If we fail to update you weekly or fail to return your call within 24 hours, we will give you $100 cash.
▶ Honest Promises Guarantee: Guarantee #1 is a good example. We are not going to wildly promise you the moon and stars to get your business. We w:ill tell you what we can and will do, exactly how we operate, as well as what we will not do, up front, in clear language. When we list your home, we will give you a detailed Professional Service Agreement in writing. GUARANTEE: If at any time, we fail to honor that agreement, we will give you $100 cash.
▶Reality-Based Selling Price Range Guarantee: Broker gets Seller top dollar. Broker track record and statistics prove it. Broker will never play the 'bait n switch' game of promising to get Seller a wholly unrealistic price just to get Sellers business, then wear the Seller down with low ball offers. Unfortunately, this does go on in the real estate industry. GUARANTEE: Your home will sell within the agreed upon price range, or Broker will pay Seller the difference (up to 25% of listing agents commission).
▶Reality Based Timetable: We implement a complete marketing program to sell your home. You know in advance what will occur step-by- step, and will receive weekly marketing updates. We also set a “target range” for the timing of the successful sale of your home. In many cases, we will sell your home faster. GUARANTEE: If we fail to sell your home within 90 days we will give you $100.00 for each week after that (up to a maximum of $1,000). We will also buy your home for a pre-agreed price at any time you like*.
▶Presentation of Experience and Track Record: Everything stated about and the Team throughout these materials is summarized in our “FACTS” brochure. GUARANTEE: This is an accurate, factual representation, fully supported by documentation, provided on request.
▶Qualified Buyers Guarantee: We know that buying or selling your home is a big life transition, and our team is here to help you at every step of the way. We're innovative and passionate about what we do, adapting quickly to an ever-changing market to get the very best result for you and your family. Strong relationships are the foundation of our success and fuel our growth for excellence.

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